Terms and Conditions

1. Acceptance of Terms

By accessing and using the Bright Smiles Miami website or receiving services at our dental practice, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

Practice Information:

• Practice Name: Bright Smiles Miami
• Doctor: Dr. Melanie Kucharski-Kalb, DMD
• Address: 2555 SW 8th St Suite 201, Miami, FL 33135
• Phone: (305) 428-2878

2. Website Use and Restrictions

Permitted Use

This website is for informational purposes and to facilitate communication with our dental practice. You may:

• Browse content for personal, non-commercial use
• Schedule appointments through provided contact methods
• Access educational dental health information
• Review our services and practice information

Prohibited Uses

You may not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Distribute malware or harmful code
• Copy, reproduce, or distribute content without permission
• Use automated systems to access the website
• Misrepresent your identity or affiliation

3. Medical Disclaimers

No Doctor-Patient Relationship

• Using this website does not create a doctor-patient relationship
• Information on this website is for educational purposes only
• Do not rely on website content for medical advice or diagnosis
• Always consult with Dr. Kucharski-Kalb or appropriate healthcare providers for medical concerns

Emergency Situations

• This website is not for dental emergencies
• For urgent dental needs, call our office at (305) 428-2878
• For life-threatening emergencies, call 911 immediately
• After-hours emergencies will be directed to appropriate care

Treatment Information

• Treatment outcomes may vary between patients
• All procedures carry inherent risks and benefits
• Individual consultation is required for treatment planning
• Images and case studies may not represent typical results

4. Appointment Policies

Scheduling

• Appointments are confirmed only when acknowledged by our office
• Online inquiries require phone confirmation
• Schedule changes must be made by calling our office
• Same-day appointments are subject to availability

Cancellation Policy

• 24-Hour Notice: Required for appointment changes or cancellations
• Late Cancellations: May result in fees at the discretion of the practice
• No-Shows: May result in fees and impact future scheduling priority
• Emergency Exceptions: Medical emergencies exempt from cancellation fees

Payment Terms

• Payment is due at the time of service unless prior arrangements are made
• We accept cash, check, and major credit cards
• Insurance verification is the patient's responsibility
• Outstanding balances may affect appointment scheduling

5. Privacy and Confidentiality

HIPAA Compliance

• We maintain strict confidentiality of all patient information
• Medical information is protected under HIPAA regulations
• Access to records requires proper authorization
• Please review our Privacy Policy for complete details

Communication

• Phone calls may be recorded for quality assurance
• Email communication is not guaranteed to be secure
• Appointment reminders may be sent via phone, text, or email
• Marketing communications can be opted out of at any time

6. Intellectual Property

Content Ownership

• All website content is owned by Bright Smiles Miami or licensed for use
• Practice name, logos, and branding are protected trademarks
• Patient testimonials and images are used with permission
• Educational content may be sourced from dental organizations

User Content

• Any content you submit may be used for practice improvement
• Reviews and testimonials may be used for marketing purposes
• We reserve the right to remove inappropriate content
• You retain ownership of content you create but grant us usage rights

7. Limitation of Liability

Website Disclaimers

• Information is provided "as is" without warranties
• We do not guarantee website availability or accuracy
• Technical issues may temporarily affect website functionality
• Third-party links are provided for convenience only

Practice Liability

• Our liability is limited to the extent permitted by Florida law
• Professional liability is covered by appropriate malpractice insurance
• Patients assume normal risks associated with dental treatment
• We are not liable for outcomes beyond our reasonable control

Damages Limitation

• Liability for website-related issues is limited to the cost of services
• We are not liable for indirect, incidental, or consequential damages
• Some states do not allow limitation of certain damages
• These limitations apply to the fullest extent permitted by law

8. Insurance and Financial Policies

Insurance Verification

• Insurance verification is provided as a courtesy
• Coverage determination is ultimately between you and your insurance
• Patients are responsible for understanding their benefits
• Changes in coverage may affect treatment planning

Payment Responsibility

• Patients are financially responsible for all services rendered
• Insurance payments are applied to account balances
• Remaining balances are due from the patient
• Payment plans may be available with prior arrangement

9. Professional Standards

Licensing and Credentials

• Dr. Melanie Kucharski-Kalb is licensed to practice dentistry in Florida
• All staff members maintain appropriate certifications
• We adhere to Florida Board of Dentistry regulations
• Continuing education ensures current best practices

Standard of Care

• Treatment follows accepted dental standards and guidelines
• Equipment and materials meet industry safety standards
• Infection control protocols exceed regulatory requirements
• Patient safety is our highest priority

10. Governing Law

These terms are governed by:

• State: Florida law
• Jurisdiction: Miami-Dade County courts
• Federal: Applicable federal healthcare regulations
• Professional: Florida Board of Dentistry rules and regulations

11. Severability

If any provision of these terms is found unenforceable:

• The remaining provisions continue in full effect
• Invalid provisions will be modified to be enforceable
• The overall agreement remains binding
• No waiver of terms unless explicitly stated in writing

12. Changes to Terms

We reserve the right to modify these terms:

• Notice: Changes will be posted on our website
• Effective Date: New terms take effect upon posting
• Continued Use: Using our services after changes constitutes acceptance
• Material Changes: May require additional notice

13. Contact Information

For questions about these Terms and Conditions:

Bright Smiles Miami

2555 SW 8th St Suite 201

Miami, FL 33135

Phone: (305) 428-2878

Practice Administrator: Dr. Melanie Kucharski-Kalb, DMD

For urgent matters, please call our office during business hours. For legal notices, please send written correspondence to our practice address.

14. Acknowledgment

By using our website or receiving services at Bright Smiles Miami, you acknowledge that:

• You have read and understood these Terms and Conditions
• You agree to be bound by these terms
• You understand your rights and responsibilities as a patient
• You consent to our privacy practices as outlined in our Privacy Policy

These Terms and Conditions comply with Florida state law, federal healthcare regulations, and professional dental practice standards.

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